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Voice Biometrics

Product & Services

Voice Verify is the innovative voice biometric solution for secure, seamless, and password free authentication of customers over the phone. Powered by cutting-edge deep neural networks and designed specifically for contact center needs, it can verify a person after only 3 seconds of free speech with over 96% accuracy and detect speaker changes throughout the whole call.

Easy to try. Completely free. No installation.

Authenticate clients in 3 seconds based on their voice and detect fraudulent behavior with ease.

Cost Reduction

Shorten the time necessary for clients to authenticate over the phone by 30+ seconds and reduce costs significantly.

Fraud Prevention

Secure access to your clients’ data conveniently with voice biometric authentication and detect fraud attempts natively.

A Seamless Experience

Verify clients in 3 seconds based on their voice and offer them an immersive, passwordless authentication experience.

Key Capabilities

Language Independency

Phonexia Voice Verify can recognize speakers regardless of the language spoken and the accent used.

Free Speech Verification

Your customers are verified naturally as they speak without needing to say a specific sentence or words.

Fast Voice Enrollments

Voice enrollments of customers (voiceprint creations) can be performed with only 20 seconds of net speech.

Easy Calibration

Voice recognition accuracy can be further improved by adapting it to your specific environment and needs.

Use Cases

Call Centers

Contact centers of banks, retail finance, insurance, telco, and utility companies can verify clients over the phone in just 3 seconds based on their voice and greatly improve customer experience and account security.

Smart IVRs

Interactive Voice Response (IVR) systems can be enhanced with voice verification cababilities to provide clients with a natural way to verify themselves over the phone, making self-service a breeze.

Voicebots

Whether your call center voicebots need to take care of inbound or outbound calls, communication with clients becomes increasingly seamless and efficient, when they can be verified through their voice as they speak.

Conversational AI Platforms

Any type of conversational AI platform (voicebots, chatbots, virtual assistants, speech-based UIs) can benefit from voice verification as it is the fastest and most convenient way to verify a speaking person.

Why Phonexia?

3-Second Verification

Phonexia voice biometrics technology leverages state-of-the-art deep neural networks specifically designed to provide highly accurate verification of extremely short speech.

Quick to Evaluate

Phonexia Voice Verify can be quickly tested via a free online demo, and a Proof of Concept (PoC) for your organization can be finished in a matter of weeks.

Support That Cares

Phonexia support is not about solution-evading emails—our European-based team of experts always tackles any challenge you throw at them, as we care about your success.

Get Your Free Online Demo

Create a voiceprint of your voice and test the voice verification for yourself with the Phonexia Voice Verify demo.

Voice Biometrics
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